Privacy Policy

We may collect the following types of information when you interact with our website or contact us:

• Name
• Phone number
• Email address
• Property address
• Service request information (type of service, frequency, property details)
• Any additional information you voluntarily submit through our website forms or direct communications

We do not collect payment information directly. We do not use tracking cookies at this time (see Section 9 for future disclosures).

We use the information we collect to:

• Respond to estimate requests and inquiries
• Schedule and confirm lawn care services
• Provide customer support
• Send appointment reminders and service updates
• Follow up on completed services
• Request reviews or feedback
• Follow up with you via SMS, email, or phone
• Operate and improve our business

When you give us your phone number — on a form, by calling, or by texting us — you're inviting Crosscut Lawn Service to contact you about your request. That may include a text message about your estimate, scheduling, or service.

We never sell or share your phone number with third parties or affiliates for marketing or promotional purposes.

We use third-party tools and services to operate our business. These providers may receive limited access to your information as necessary to perform their functions:

• Website & form hosting (Netlify) — Website infrastructure, data storage, and secure handling of the contact and estimate form submissions you send us
• Communication providers — SMS and email delivery services

These third-party services have their own privacy policies governing their use of your information. We encourage you to review their policies.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We share your information only:

• With service providers necessary to operate our business (as described in Section 4)
• As required by law or to protect our legal rights
• In connection with a business transfer or acquisition

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who provide support services (such as customer service or message delivery) is permitted solely to carry out your request. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law.

You have the right to request access to, correction of, or deletion of the personal information we hold about you. To make a request, please contact us using the information below:

• Email: crosscutlawnservice7@gmail.com
• Phone: (361) 332-0495

We will respond to your request within a reasonable timeframe.

Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

We do not currently use cookies or analytics tracking tools on this website. If we implement Google Analytics, advertising cookies, or similar technologies in the future, this section will be updated to describe:

• What cookies are used and why
• How to opt out of cookie tracking
• Any data shared with analytics providers

Please check back for updates. The effective date at the top of this policy will reflect any changes.

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy, please contact us:

• Crosscut Lawn Service
• Ingleside, TX
• Email: crosscutlawnservice7@gmail.com
• Phone: (361) 332-0495