Privacy Policy

We may collect the following types of information when you interact with our website or contact us:

• Name
• Phone number
• Email address
• Property address
• Service request information (type of service, frequency, property details)
• Any additional information you voluntarily submit through our website forms or direct communications

We do not collect payment information directly. We do not use tracking cookies at this time (see Section 9 for future disclosures).

We use the information we collect to:

• Respond to estimate requests and inquiries
• Schedule and confirm lawn care services
• Provide customer support
• Send appointment reminders and service updates
• Follow up on completed services
• Request reviews or feedback
• Send automated follow-up communications via SMS, email, or phone
• Operate and improve our business

When you submit a form or contact us, you may receive SMS text messages from Crosscut Lawn Service related to:

• Estimate confirmations and follow-ups
• Service scheduling and appointment reminders
• Service updates and completion notifications
• Review requests
• General follow-up communications

You may opt in to SMS communications by checking the optional SMS consent box on any of our website forms. Opting out of SMS will not affect your ability to receive services.

We use third-party tools and services to operate our business. These providers may receive limited access to your information as necessary to perform their functions:

• GoHighLevel CRM — Customer relationship management, scheduling, automated follow-up communications, and review requests
• Communication providers — SMS and email delivery services
• Hosting providers — Website infrastructure and data storage
• Scheduling systems — Appointment booking and management

These third-party services have their own privacy policies governing their use of your information. We encourage you to review their policies.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We share your information only:

• With service providers necessary to operate our business (as described in Section 4)
• As required by law or to protect our legal rights
• In connection with a business transfer or acquisition

We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law.

You have the right to request access to, correction of, or deletion of the personal information we hold about you. To make a request, please contact us using the information below:

• Email: crosscutlawnservice7@gmail.com
• Phone: (361) 332-0495

We will respond to your request within a reasonable timeframe.

Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

We do not currently use cookies or analytics tracking tools on this website. If we implement Google Analytics, advertising cookies, or similar technologies in the future, this section will be updated to describe:

• What cookies are used and why
• How to opt out of cookie tracking
• Any data shared with analytics providers

Please check back for updates. The effective date at the top of this policy will reflect any changes.

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy, please contact us:

• Crosscut Lawn Service
• Corpus Christi, TX
• Email: crosscutlawnservice7@gmail.com
• Phone: (361) 332-0495